Digital reference checking
Refapp is a digital and automated reference checking tool that gives you full control of your reference checks. We help you to streamline, structure, increase the validity and GDPR-comply the reference checks in your recruitment processes.
2500 recruiters use Refapp for digital reference checking in their recruitment processes.
More than 100 000 reference checks are completed through Refapp each year.
What our customers say
At Jerrie & Maquire, we use Refapp to digitalise our reference checking process. The tool helps us become even more efficient, and it is easier to get in touch with referees, even internationally. The referees appreciate the possibility of being able to provide their answers in writing or by a phone call at an agreed time. Our customers also appreciate the structured and professional report.
Manager, Volvo Group Recruitment
As a global company, Volvo Group Recruitment gets references from all over the world. Refapp is facilitating our reference checking in different time zones and saves us a lot of time. It is also very appreciated to submit a neat, transparent, and objective report to the Recruiting Manager!
Recruiting Manager, Lernia
We have used Refapp for a couple of years, and the tool is now a natural part of our recruitment process at Lernia. Previously, we spent several hours a day struggling to get a hold of referees. Today, we usually have responses within 24 hours. Implementing Refapp has increased our internal efficiency and enabled us to provide feedback to our candidates quicker.
Over 90 % of all responders that rate Refapp give a "Thumbs Up" of their experience. An equally large percentage of the users give the highest rating to the question of whether they would recommend the service.
On average, the response rate is 80%. References for white-collar workers, managers and specialists have an average response rate of up to 95%.
On average, the referees respond within 24 hours. Some of our customers have an average response time of 12 hours.
Work professionally – Save time
Avoid homemade templates and unnecessary manual work. Use a professional reference checking tool instead! With Refapp, you will save valuable time otherwise spent chasing referees.
Easy, yet powerful
Personalized emails and/or text messages gather information about your candidate, without any subjective judgment. Our cloud-based solution gives you full access at all times!
Choose when and how to answer
Referees can answer when and how it suits them best. Either by phone, tablet or computer. The referee can also use Refapp’s calendar booking feature to schedule for a phone call instead.
With Refapp you can feel safe. All information is stored encrypted with the highest security. The information is automatically deleted after a given time.
INCREASED RELIABILITY & VALIDITY
Structured and standardised reference checking removes cognitive bias (subjective judgment) and increases the reliability and validity of the reference check.
SIMPLIFIES DECISION MAKING
The more references, the higher reliability. Refapp's reference report presents the answers in a structured way that helps decision-making.
Professional communication with referees and customers benefits the experience of your Employer Brand.
Do you remember the whispering game? Through digital reference checking, the recruiter does not distort the referee’s answers. Research has shown that with intuitive interpretation, you lose 50% of the predictive precision compared to mechanical interpretation.
During a traditional reference check, the recruiter’s gut feeling can influence what questions he or she asks the candidate. This approach poses a risk of discriminatory questions.