A typical reference check for the recrui

Digital reference checking

in the public sector

With Refapp, it is easy to make reference checking efficient, professional and of high quality. Make way for a better experience for you, the candidates and the referees.

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Kicki Olsson-Billing, Recruitment strategist at Mark municipality

“We find Refapp exceptional! It’s easy to get started for new users, the system is intuitive and thanks to the integration with our applicant tracking system Visma Recruit, we get all the information gathered in one place.”

A few of our customers

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More than 400 customers in the public sector, the recruitment and staffing industry as well as companies in a wide variety of other business areas use Refapp daily for their reference checkings.

Digital reference checking in 5 steps

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Image by CoWomen

Did you find that a bit too concise?

Digital reference checking with Refapp-

this is how it works!

Start off in your ATS (or in Refapp if you prefer)

In your ATS, select the step for reference checking. The information about the recruitment project and candidates is automatically sent to Refapp. At the click of a button in Refapp, send out requests to the candidates to enter the contact details for their references.

The candidate submits the referees

The candidate submits the contact details which are automatically added to the reference checking project in Refapp.

Questionnaires are sent to the referees

As soon as the referees are submitted to Refapp, the competency-based questionnaire that you have selected is automatically sent via email and/or text message.

Referees verify themselves and respond

The referees answer via their computer or smartphone and you get notifications when answers are submitted to Refapp.

What about the scenario in which one referee prefers to be called instead? You can easily book a time that suits you both via Refapp’s calendar-booking feature. Collect your notes into Refapp and the answers are available and safely collected together with the rest of the referees’.

Done! The answers are gathered in a professional reference report

The references are nicely compiled in a report to download or share with a password-protected link. Analyse the answers, read patterns and make a spot on recruitment decision!

Integrate Refapp with your ATS 

With our integrations, it is easy to initiate and manage your reference checks within your existing HR software. We have integrations with Visma Recruit, Workbuster, Jobylon and several others. 


Collaborate with colleagues

Once you have created a project in Refapp, you can invite colleagues to it. This makes collaboration easy and ensures that everyone involved receives the information needed about the status of the reference checkings.

Create your own questions and questionnaire templates

Create your own questions and build your own questionnaire templates to use yourself or to share with colleagues.

Schedule phone call if needed

With Refapp’s calendar booking feature, you can easily book a phone call with the referee when needed. You collect notes directly in Refapp which are presented next to the other answers.

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Set user access levels

Set access rights levels for users in Refapp to streamline work and keep order among questionnaire templates and company settings when you are many users.

Store data GDPR-friendly

All information about candidates and referees are stored encrypted with the highest security. The information is automatically deleted after a given time.

Get fast service & support

We are always available via email and phone if questions arise. And if you would rather search for the answers yourself, we have a packed Help Center with support articles and guiding videos.

Do you want a demo of Refapp? We can assist you in a physical meeting or online, whatever suits you best. Get in touch and we will tell you more!